Frozen product should be thawed slowly under refrigeration. Try to thaw on an as needed basis and keep chilled until use. Do not refreeze crab. The best way to thaw frozen Dungeness crab is to put them in the refrigerator overnight (at least 8 hours).
One or some of my crab arrived dead, what do I do?Aaron Goodin2022-06-28T09:29:57-07:00
Your Dungesss Crabs have been packed at near freezing temperatures for the past 12-24 hours. In this cold and low oxygen environment, expect them to be lethargic and slow moving. Even if the crab don’t appear to be alive, they are still fine to cook and consume as long as they are kept cold up until you prep and cook.
When not to consume your crab, things to look for:
Shipments are made via UPS Next Day or FedEx Priority Overnight to make sure they get to you as fresh as possible. Due to UPS/FedEx’s operating schedule, overnight shipments cannot be delivered on Sundays, Mondays, major holidays or the day after major holidays.
How fast does your Dungeness crab get to me?Kyle Rumble2022-06-28T09:17:09-07:00
Once the Dungeness Crabs are caught and brought to the dock by our fishermen, they are then put into large, open-top tanks where they will stay for a minimum 24 hours in a nutrient filled seawater solution. To prepare the live crabs for shipment, we place bands around their front claws and then put them in cold water to sedate them for their journey. The crabs are then either trucked or flown to their destination within 24 hours.
When you say “Live Seafood” do you actually mean it’s alive?Kyle Rumble2021-11-13T01:19:01-08:00
Live crab should be cooked shortly after they arrive—we recommend cooking it by the night of the day you receive it for the safest consumption and optimal taste. To learn how to keep them alive, see our article How to Handle Live Crab.
What is your commitment to sustainability?Kyle Rumble2021-11-13T01:05:49-08:00
Our shipping costs are dependent on UPS/FedEx and their rates. We do our best to continually negotiate the best rates we can. In the checkout process, you will see your costs after you add your shipping address.
Where does your Dungeness Crab come from?Kyle Rumble2021-11-13T01:03:19-08:00